Privacy Policy

Scope of this policy

This policy explains how Classic Interiors handles personal information collected through this website and when you contact us directly. It does not apply to third-party websites or services that have their own privacy notices.

Personal information we may process

Depending on how you contact us, we may receive:

• Your name, email address and telephone number.
• Your showroom preference and information about your project, such as address, budget, timeframe and message.
• Photographs, plans or other files you choose to send.
• Limited technical information processed by our hosting infrastructure to deliver the website.

Why we use personal information

We use personal information to respond to enquiries, arrange appointments, prepare quotations and provide requested services. We may also use it to operate and secure the website and to meet legal or accounting obligations. We do not sell personal information.

Contact forms and newsletter

Contact and appointment forms ask for the details needed to respond to your enquiry. The newsletter form on this site is currently a local demonstration and is not connected to a mailing list; an address entered there is not subscribed by this website. Please contact the team directly if you wish to receive news.

Storage and protection

We keep personal information only for as long as needed for the enquiry, project, legal or accounting purpose for which it was collected. Access is limited to people who need it. No method of transmission or storage is completely secure, so please avoid sending sensitive information through general website forms.

Sharing and service providers

We may share information with trusted suppliers or installers where needed to deliver a project, with service providers who support the website or our business, and where required by law. We do not sell personal information.

Your rights and requests

Subject to the circumstances and applicable law, you may ask us to:

• Confirm whether we hold personal information about you and provide access to it.
• Correct information that is inaccurate or incomplete.
• Delete information that is no longer needed for the purpose it was collected.
• Restrict or object to certain processing, where applicable.

To make a request, use the contact details below. We may need to verify your identity before responding. You may also contact the relevant data protection authority where applicable.

Changes to this policy

We may update this policy when the website or the way we handle information changes. The current version will be published on this page.

Contact

For questions about this policy, contact your local showroom, call 0121 405 1248 or email info@classicinteriors.co.uk.